We are a rapidly expanding medical centre aspiring to deliver services fit for modern 21st century lifestyles. Of course, we are not perfect, and we always welcome feedback from patients on what we do well and how we could improve. Our belief is that by listening to our patients and reflecting their health concerns in the shape and size of our health services, we can join together on a journey that seeks to make a difference to the health and wellbeing of our community. If you are interested in joining us on this journey, call us on our local number and we can send you registration forms in the post with a stamped self addressed envelope for your ease. Any questions, give us a call!
*
Dr Bryn Davies - general practitioner, consultant ophthalmologist and partner
We are supported by an excellent team of Nurse Practitioners, Practice Nurses, Health Care Assistants, Phlebotomists, Secretaries, Clerical Staff, and Patient Advisors. Our practice booklet gives more information on the role our clinical team plays in the delivery of our health services.
Robin Lane Medical Centre Publication
Scheme
Welcome
to the Publication Scheme for Robin Lane Medical Centre, also known as
Belderson & Partners. This is a
guide to the General Practitioners (who practice together) within the
partnership practice Publication Scheme as required by the Freedom of
Information Act 2000.
Part I: Introduction
This
Publication Scheme is a complete guide to the information routinely made
available to the public by
Dr
Linda Belderson; Dr Franco Zicchieri; Dr Neil Bastow; Dr Bryn Davies and Mr
Methven Forbes. It is a description of the information about our General
Practitioners and Practice which we make publicly available. It will be
reviewed at regular intervals and we will monitor its effectiveness.
How much does it cost?
The
publications are all free unless otherwise indicated within each Class (with
£). Where information is provided at a cost the charges will be calculated as
set out in Class 7.
How is the information made available?
The
information within each Class is available in hard copy from:
Operations
Manager
Robin
Lane Medical Centre
Robin
Lane
Pudsey
West
Yorkshire
LS28
7DE
Tel:
08444 77 30 74
Some
information may be downloadable from the practice website
(http://www.robinlanemedicalcentre.com
Your rights to information
In addition to accessing the information
identified in the Publication Scheme, you are entitled to request information
about Robin Lane Medical Centre under the NHS Openness Code 1995.
The
Freedom of Information Act 2000 recognises that members of the public have the
right to know how public services are organised and run, how much they cost and
how the decisions are made.
From
January 1st 2005 it will oblige the General Practice to respond to requests
about information that it holds, and is recorded in any format and it will
create a right of access to that information. These rights are subject to some
exemptions which have to be taken into consideration before deciding what
information it can release.
New
environmental information regulations may be introduced as early as 2003. These
will enable similar access to environmental information as under the Freedom of
Information Act 2000.
Under
the Data Protection Act 1998, you are also entitled to access your clinical
records or any other personal information held about you. For this, please
contact:
Operations
Manager
Robin
Lane Medical Centre
Robin
Lane
Pudsey
West
Yorkshire
LS28
7DE
Tel:
08444 77 30 74
Feedback
If
you have any comments about the operation of the Publication Scheme, or how we
have dealt with your request for information from the Scheme, please write to:
Operations
Manager
Robin
Lane Medical Centre
Robin
Lane
Pudsey
West
Yorkshire
LS28
7DE
Tel:
08444 77 30 74
Part II: Classes of Information
All
information at the Robin Lane Medical Centre is held, retained and destroyed in
accordance with NHS guidelines. Our commitment to publish information excludes
any information which can be legitimately withheld under the exemptions set out
in the NHS Openness Code or Freedom of Information Act 2000. Where individual
Classes are subject to exemptions, the main reasons are e.g. the protection of
commercial interests and personal information under the Data Protection Act
1998. This applies to all Classes within the Publication Scheme. The
information on this Scheme is grouped into the following broad categories:
1. Who we are
Details
of the practice, organisational structures, key personnel and how we fit into
the NHS
This
practice has a local Personal Medical Services contract. The contract is with:
NHS Leeds, North West House, West Park Ring Road, leeds, West Yorkshire, LS16
6QG, (www.leeds.nhs.uk)
The
practice aims to follow National Institute for Clinical Excellence (NICE) and
National Service Framework guidelines. Copies of these can also be found on the
NICE website (http://www.nice.org.uk/) or the Department of Health website
(http://www.doh.gov.uk/).
The
NHS is a very large part of the public sector. It is possible to find out
information about our practice, the Leeds Primary Care Trust and other NHS
services in your area by using http://www.nhs.uk/. A full list of local General
Practices can be found there too. Robin Lane Medical Centre provides primary
medical services for the geographical area of Pudsey, Swinnow, Stanningley,
Farsley, Farnley and Calverley.
The
full names of GPs at our practice are listed in the introduction to this
publication scheme. The practice also employs:
Hospital
Consultants
Administrative
staff
Operations
Manager
Practice
nurse(s)
Health Care Assistant(s)
Receptionist(s)
Secretary(s)
Clerical
Assistant(s)
Note
Summarizer(s)
Cleaning Assistant(s)
Caretaker
A full list of the services we provide
is detailed in Class 2 below.
There
is a national NHS Plan that explains how the NHS is changing and sets out how
all the different parts function and work together. A copy is available on the
Department of Health website (www.doh.gov.uk/nhsplan).
Some
information will be withheld, including personal, confidential information
about individuals which is protected by the Data Protection Act 1998.
2. Our services
The
range of services we provide under contract to the NHS
This
is the range of services we provide:
Primary Medical Services
Essential
services: include the day-to-day medical care of the practice population such
as health promotion, management of minor and self-limiting illness and referral
to secondary care services and other agencies as appropriate, the general
management of patients who are terminally ill and chronic disease management
Additional
services: cervical screening, contraceptive services, vaccinations and
immunizations, child health surveillance. maternity services, certain minor
surgery procedures including curettage, cautery, cryocautery of warts/verrucae
and other skin lesions
Enhanced
services: childhood immunizations, influenza vaccinations, more complex minor
surgery, such as joint injections, and incisions or excisions, proactive care
of the elderly in care homes
Ophthalmology Service:
Glaucoma
assessment Minor surgery Visual field loss Low vision
Glaucoma
monitoring Retinal problems Low vision
External
eye disease Dry ARMD Fundal
problems
Watery
eyes and dry eyes Non-neurological
blurred vision Pigmented lesions
Blepharitis Ophthalmic opinion Non acute floaters and flashers
For
any policies relating to our services, please refer to Class 6.
See
also our practice leaflet which is available free of charge from:
Operations
Manager
Robin
Lane Medical Centre
Robin
Lane
Pudsey
West
Yorkshire
LS28
7DE
Included
in our practice leaflet is information on the following:
our
practice address(es)
our opening and closing times
the
clinical interests of our doctors
Out
of hours arrangements: Leeds Primary Care Trust is responsible for providing
out of hours cover. Currently, Leeds Primary Care Trust has a contract with
Local Care Direct for providing out of hours cover.
3. Financial and funding information
Funding
details and charging policies
Practice
expenditure 2010/11
The
Robin Lane Medical Centre receives money from NHS Leeds according to its
contract (as per Class 1 above) in exchange for services provided for patients.
• The total income received from the
NHS before expenses was £1,665,128.00.
• The sum spent on drugs bought by
Robin Lane Medical Centre was £44,045.
NHS
Leeds is able to provide information for the following healthcare services
utilized by the practice patient population 2010/11 (also called practice based
commissioning activity)
• The sum spent on drugs prescribed
by the practice and paid for by the NHS
• The cost of treatment for all
patients attending accident and emergency
• The cost of treatment for all
patients attending out patient (first attend) appointments
• The cost of treatment for all
patients attending out patient (follow up) appointments The cost of treatment
for all patients undergoing inpatient elective (planned) treatment
• The cost of treatment for all
patients undergoing inpatient non-elective (unplanned/unscheduled) treatment
• The cost of treatment for all
patients utilizing the independent sector services (Eccleshill Treatment
Centre)
• The cost of treatment for all
patients undergoing other secondary care treatment
• The cost of treatment for all
patients undergoing mental health treatment other than those provided by the
practice directly was
• The cost of treatment for all
patients utilizing PCT health care services other than those listed above
(district nursing services, primary care mental health workers for example)
Please
note, some of the above information utilizes healthcare jargon. For clarification on any of the above
information, please contact NHS Leeds at the address given below.
Please
see Part III for a link to the document titled “Statement of Fees and
Allowances payable for General Medical Practitioners in England”. Please apply
to the Department of Health for information on costs and the formats this is
available in.
There
may be circumstances where material cannot be released because it is
confidential or commercial information or the appropriate officer designated
for these purposes under the Act has taken the view that it may be prejudicial
to the conduct of the Practice’s affairs.
4. Regular publications and information
for the public
Guidance
and information leaflets
Information
leaflets relating to the clinical services and health services that we provide
for patients and the public, and our range of regular publications are freely
available at the surgeries, in the reception areas.
Alternatively,
please contact:
Operations
Manager
Robin
Lane Medical Centre
Robin
Lane
Pudsey
West
Yorkshire
LS28
7DE
08444
77 30 74
5. Complaints
Policies,
procedures and contacts for complaints
If
you wish to make a complaint about any aspect of our service, you should first
contact:
Operations
Manager
Robin
Lane Medical Centre
Robin
Lane
Pudsey
West
Yorkshire
LS28
7DE
08444
77 30 74
The
complaints policy for our practice can be obtained at a cost of £0 from our
website or in hardcopy from:
Operations
Manager
Robin
Lane Medical Centre
Robin
Lane
Pudsey
LS28
7DE
08444
77 30 74
6. Our policies and procedures
General
policies and procedures in use within the practice. These include (but are not
restricted to) data protection, prescribing and prescription, zero tolerance
and health and safety.
We
have policies available on the following:
complaints
confidentiality
data
protection
health
and safety
removal
of patients from the practice list
zero
tolerance to violence
Gatekeeper
policy (cost: £0.10 per page)
Back
up policy (cost: £0.10 per page)
Fraud
and corruption prevention policies (cost: £0.10 per page)
Advanced
Access Contingency Plan policy (cost: £0.10 per page)
telephone
availability policy (cost: £0.10 per page)
Procedure
for transferring information from Local Care Direct policy (cost: £0.10 per
page)
Staff
book containing policies for practice employed staff and staff working on the
premises (cost: £0.10 per page)
Disciplinary,
dismissal and grievance procedures for practice employed staff policy (cost:
£0.10 per page)
Fire
safety policy (cost: £0.10 per page)
hepatitis
B information policy (cost: £0.10 per page)
Sponsorship
policy (cost: £0.10 per page)
CHD
policies (cost: £0.10 per page)
Diabetes
policies (cost: £0.10 per page)
Hypertension
policies (cost: £0.10 per page)
Asthma
policies (cost: £0.10 per page)
COPD
policies (cost: £0.10 per page)
Cancer
policies (cost: £0.10 per page)
Contraception
policies (cost: £0.10 per page)
Fertility
policies (cost: £0.10 per page)
Immunisations
policies (cost: £0.10 per page)
Each
of the above are available in hardcopy and some are available on our website.
If you would like a copy, please contact:
Operations
Manager
Robin
Lane Medical Centre
Robin
Lane
Pudsey
LS28
7DE
08444
77 30 74
7. This publication scheme
In
this class we will publish any changes we make to this publication scheme, the
criteria on which our information management policies are made and a referral
point for all enquires regarding information management generally in the
practice. We will also publish any proposed changes or additions to
publications already available.
Cost of Information
For
the most part, we will charge you only for hard copies or copying onto media
(e.g. CD-ROM). Some information is available free, but for others there may be
a charge. The charges will vary according to how information is made available.
Charges are as follows:
a) Via the General Practice website – free of
charge, although any charges for Internet Service provider and personal
printing costs would have to be met by the individual.
For those
without Internet access, a single print-out as on the website would be
available by post from Operations Manager, Robin Lane Medical Centre, Robin
Lane, Pudsey, West Yorkshire, LS28 7DE or by personal application at the Robin
Lane Medical Centre.
However,
requests for multiple printouts, or for archived copies of documents which are
no longer accessible or available on the web, may attract a charge for the
retrieval, photocopy, postage etc. We will let you know the cost and charges
that will have to be paid in advance. We will not provide printouts of other
organisation’s websites.
b) Leaflets and brochures – free of charge
for leaflets or booklets on, for example, services we offer to the public. A
list is available in Class 4.
c) “Glossy” or other bound paper copies, or
in some cases a CD-ROM, video or other mediums are for charge as in our publication
lists available from Operations Manager, , Robin Lane, Pudsey, West Yorkshire,
LS28 7DE, 08444 77 30 74
d) E-mail will be free of charge unless
it says otherwise.
The
charges will be reviewed regularly.
Part III: Useful Resources
Websites:
Our
website http://www.robinlanemedicalcentre.com
NHS
Leeds http://www.leeds.nhs.uk
Information
Commissioner http://www.informationcommissioner.gov.uk/
Lord
Chancellors Department http://www.lcd.gov.uk/
NHS
Freedom of Information http://www.foi.nhs.uk/
General
Medical Council http://www.gmc-uk.org/
Publications:
NHS
Openness Code
www.doh.gov.uk/nhsexec/codemain.htm
www.doh.gov.uk/nhsexec/codeannx.htm
FOI
Act 2000
www.hmso.gov.uk/acts/acts2000/20000036.htm
Code
of Practice under Section 45 FOI Act 2000
www.lcd.gov.uk/foi/codepafunc.htm
Code
of Practice under Section 46 FOI Act 2000
www.lcd.gov.uk/foi/codemanrec.htm
Statement
of Fees and Allowances payable for General Medical Practitioners in
England www.doh.gov.uk/pricare/fees.htm
Copyright: Material
available through this Publication Scheme is subject to the General Practice’s
copyright unless otherwise indicated. Unless expressly indicated to the
contrary, it may be reproduced free of charge in any format or medium provided
it is done so accurately in a manner which will not mislead. Where items are
re-published or copied to others, you must identify the source and acknowledge
copyright status. This permit does not extend to third party material, accessed
through the scheme. For HMSO Guidance Notes see www.hmso.gov.uk/guides.htm.